Terms and Conditions
As a company Gary Aston Studio Ceramics is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
We accept credit card payment via secure Payment Service Providers (PayPal).
We accept bank transfer by arrangement.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Postage and Packing charges are calculated by using the weight of items in your shopping basket plus a small handling charge for packaging costs.
Goods are shipped using Royal Mail or a courier delivery service.
Delivery Schedule : We will normally depatch your order to you within 1 business day.
Tax Charges VAT is included in all prices
Credit Card Security All credit/debit card transactions are handled by our secure Payment Service Providers.
You can be assured of a secure shopping experience with us.
Credit card details are not retained by us after payment has been made.
Guarantee Should you not be satisfied with your purchases email us at [email protected], or ring 07708648719 and we shall resolve the situation to your satisfaction.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm